If you are experienceing problems either installing or running this software the please take the following steps:-

Step 1.

Re-read the guide from the start, sometimes you may need to read a few sentences past the one you are on for it to make sense.

Step 2.

Check the troublesooting answers in the section "Testing the system is working".

Step 3.

If your still stuck then visit the support index on our site. If that fails then you will be able to contact our technical support and one of our technitians will assist you. Click here to visit our support index. Click here to contact support.

NOTE: When contacting support, please do not just say you got "an error" or describe the error text in your own words. Please copy and paste the error from your browser and also the URL on the page you were on.